Delivery within Australia

  • Orders placed before 12 pm (AEST) Monday to Friday will be dispatched the same day. Orders placed after 12 pm (AEST), on weekends or a public holiday will be dispatched next business day. You will receive a shipping confirmation email once your order leaves the warehouse.
  • Goods will be shipped via Australia Post + Sendle.
  • Goods will be delivered within 3-5 business days.
  • Orders over $100 receive free standard shipping.
  • Tracking is generally available within 24 hours of shipment.
  • We do not ship to PO Boxes.

International Orders

  • International Shipping
  • New Zealand, there's free standard shipping on orders over $100.
  • International orders are sent via Airmail, Sendal, and via DHL Express, with a delivery window of approximately 3-10 working days depending on location. All goods will be declared as commercial merchandise and at their full retail value excluding GST.
  • Tracking is generally available within 24 hours of shipment.
  • All deliveries must be signed on delivery. Please ensure your delivery address is attended and provide a business address where possible, or such other address where someone will be able to sign for the delivery between 9 am and 5 pm.
  • We do not ship to PO Boxes.
  • Please note: the postal fee charged does not include possible taxes and duties which may be applied by customs in the country where they originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the value of all items ordered and to mark them as dutiable “merchandise”. We are also prohibited by law from marking the order as a gift, even if an order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs to gain further details. We are also prohibited by law from marking the order as a “gift”, even if an order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details
  • Orders placed before 12 pm (AEST) Monday to Friday will be dispatched same day. Orders placed after 12 pm (AEST), on weekends or a public holiday will be dispatched next business day. You will receive a shipping confirmation email once your order leaves the warehouse.

Late Deliveries 

If you are trying to estimate when a package will arrive please consider that there might be delay during peak & holiday periods due to volume.

*Our team are working hard to dispatch orders on time, but due to COVID-19 Australia Post are experiencing delays processing and delivering parcels due to a high volume of parcels in their delivery network. As a result, we are unable to guarantee our normal delivery times. We appreciate your patience and understanding at this time.

 

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